Hello everyone. I know that I haven't been current on my blogging. I have a $1000.00 computer that has crashed on me and since I can't find the receipt, I have to replace the parts myself. Well I am trying to get with some bigger people form this company (ACER) and see what they can do. I just can't see myself purchasing another computer. The part is only $50.00 and I know that it doesn't seem to be alot of money but we purchased warrenty. My husband purchased this computer for me and he also purchased the extended warrenty for 2 years. Purchasing the extend warrenty means after you first year that you are given upon your purchase, you get two more because of the warrenty that YOU have bought. Well, I guess that in the event of loosing a receipt, the sereal numbers don't work either. Yes, I understand this situation is basically my fault. I did lose the receipt, but dang I also would think that they could pull up information with the sereal numbers. OH NO THEY CAN'T so they say and I am trying to be the one to prove that company wrong. I have been battling with the manufactor for weeks and now. I think that I will proove my point pretty soon :). If not I will purchase the part.